We build the brains, not just the pipelines.

Mast Labs builds AI infrastructure, domain intelligence, and operating models for regulated environments. Advisory when you need clarity. Infrastructure when you need AI to work.

02 · WHAT WE BUILD

We build the intelligence layer.

Most AI infrastructure moves data. The hard part is what happens in between. The taxonomy, the ontology, the classification models that turn raw data into the language your business actually uses. That is what we build.

Pillar 01

AI Infrastructure

Multi-tenant, event-driven platforms. PHI-safe, governed, observable. Architecture, data, and orchestration designed for regulated environments.

Pillar 02

Domain Intelligence

Proprietary taxonomy, ontology, and classification systems. Purpose-built small language models trained on your domain, not the open internet. The systems that decide and route.

Pillar 03

Governance

Audit trails, PHI firewalls, policy enforcement. Built into the platform, not bolted on after. Compliance as a system property, not a project.

03 · STRUCTURE
One brand. One platform. One practice. Built to compound.
01 · BRAND
MAST LABS
Brains, not just pipelines. AI infrastructure and domain intelligence for regulated environments.
02 · PLATFORM & ADVISORY
PLATFORM
mastOS
AI control plane for regulated environments. Multi-tenant. Azure-native. PHI-safe.
REACH · PULSE · ROUTE · LENS · AEGIS
EXECUTIVE ADVISORY
Advisory
For CEOs, COOs, CTOs, and AI leadership navigating production AI in regulated environments.
03 · HARBORS · VERTICAL DEPLOYMENTS
IN DEVELOPMENT
HARBOR 001
TheraLoop
Outpatient physical therapy. Clinical intelligence loop.
PIPELINE
FUTURE HARBORS
Regulated Verticals
Healthcare expansion, clinical research, regenerative medicine, finance, and other regulated environments.
Mast Labs is the brand · mastOS is the platform · Executive advisory is how we work with leadership today
04 · PROOF
Where it's running.
Healthcare AI
Multi-agent orchestration for patient acquisition and care.
500K+ autonomous interactions. 96% resolution rate. 70% inbound deflection. Sub-1% error rate in production.
1:24 bot-to-human ratio
Data Intelligence · SiriusXM / Pandora
Taxonomy rebuild for large-scale music intelligence.
200M+ assets reclassified. Music Genome Project migrated from numeric to classified taxonomy. 60% analysis time reduction.
$215M+ annual revenue impact
Platform Architecture · SiriusXM
Real-time multi-tenant data platform for subscription lifecycle.
Architecture designed and delivered. Foundation for cross-partner subscription engagement at scale.
300+ partners · 35M+ subscribers
See all case studies →
06 · CONNECT
Working with us.
Mast Labs takes a small number of engagements per quarter. If your problem fits, we should talk.
See case studies →
For
Investors evaluating AI exposure in regulated portfolios.
Operators building or scaling AI platforms in healthcare and complex environments.
Founders looking for technical leadership without committing to headcount.